Miroslav Tobiáš, Sales Director of the SME Division
SOFTIP has been a stable and important contractor
on the market for IT solutions in Slovakia nearly 25 years.
We provide services to more than 6,000 customers, allowing
us to affect the overall perception of the IT market, its
development and direction in a significant manner.
The influence that SOFTIP has is primarily seen in the area
of ERP and HR solutions as well as in the delivery of custom, portal and system services. SOFTIP is right behind the leader on the market, SAP, and is the second-largest supplier of ERP solutions in Slovakia.
In order to maximise customer satisfaction, we always strive to ensure our solutions are designed in a comprehensive manner. In practice, this means that we have enjoyed long-term success in developing and delivering ERP solutions and technological infrastructure at a corresponding level of quality and in cooperation with leading global IT suppliers. A string of eight consecutive wins in the Microsoft Industrial Awards serves as evidence that SOFTIP uses the most advanced technologies and the highest level of quality in the services and solutions it delivers. We recommend the optimum configuration to the customer and guarantee trouble-free operation of the implemented solution.
Project management is one of the most important system processes in the company. It manages and coordinates people, materials, finances and a schedule to ensure the project is delivered on time and on budget.
At SOFTIP we place a tremendous level of importance on project management methodology as verified by internal and external audits. We have many years of experience with managing extensive IT projects of all kinds, including those for customers, internal projects, product development and the delivery of services. Experienced project managers, who are regularly trained by renowned foreign trainers, are always entrusted with project management.
SOFTIP‘s solutions have been deployed in thousands of organisations over our nearly 25 years on the Slovak and Czech markets. Such a wide portfolio of clients allows us to completely focus on real business and to gain expertise in various segments. This is the reason why our solutions are individually suited to the conditions of customer‘s segments: Sales, Industry, State and local government, Utilities, Finance and Services. We develop and implement custom solutions, thereby delivering another means of achieving your goals.
solutions and products
MANAGEMENT INFORMATION SYSTEMS SOFTIP MIS • SOFTIP MPP • MICROSOFT DYNAMICS CRM • SUITE BUSINESS PROCESS MANAGEMENT METASONIC • PERSONAL CONTROLLING
SOFTIP PROFIT PLUS • SAP BUSINESS ONE • SAP BUSINESS ALL-IN-ONE • KEEPI – CLOUD BY SOFTIP • SOFTIP PACKET
IS FOR PENSION FUNDS SOFTIP GARANT • WEB GARANT • PORTAL AND WEB SOLUTIONS •
CENTRAL PROCUREMENT • FINANCIAL PROJECT MANAGEMENT • ELECTRONIC DOCUMENT EXCHANGE • REGISTERS FOR RECORDING AND ADMINISTERING DATA
SOFTIP HUMAN RESOURCES PLUS • SOFTIP EHR • ATTENDANCE AND MEALS SYSTEM
– INFORMATION SYSTEM FOR HR AGENCIES ISPA
SOFTIP TRANSPORT • SOFTIP PROFIT PRODUCTION
DEVELOPMENT AND IMPLEMENTATION OF CUSTOMIZED SOLUTIONS • IMPLEMENTATION OF VALUE-ADDED ERP SOLUTIONS • AUDIT IT • OUTSOURCING • SYSTEM AND INFRASTRUCTURE SERVICES • INTEGRATED COMMUNICATIONS • DATA ARCHIVING AND BACKUP • INFORMATION SECURITY • SYSTEMS INTEGRATION • OPTIMIZATION OF IT INFRASTRUCTURE • VIRTUALIZATION • BUSINESS ANALYSIS AND FEASIBILITY STUDIES • CONSULTING AND ADVISORY • EDUCATION
PORTFOLIO OF SERVICES
SOFTIP develops custom system solutions, services with high added value and long-term partnership guaranteed by cooperation with the best the IT market has to offer. We keep up with the latest technological trends and implement unique and innovative solutions, offering everything that any company could need in terms of IT.
Outsourcing is one of the ways to regulate costs and to continue to increase company productivity. Outsourcing secures operations by using the best professionals without requiring any investment into expensive training for internal employees.
We deploy the latest technologies to unify communication channels, facilitate multimedia conferencing capabilities and mutual cooperation between teams as well as calls to other telephone networks with optimized costs. SOFTIP as the only partner in Slovakia with the highest level Microsoft Gold Partner for Communications competency delivers Microsoft Lync solutions that provide many advantaged based on close integration at the operating system level as well as other Microsoft products.
Data Archiving and Backup
Data are frequently the largest and most valuable asset a company has and a loss of data seriously compromises its ability to conduct business activities. For this very reason our specialists analyse existing conditions in detail and propose an ideal and secure way to back up systems to the customer in order to avoid potential failures in the future. We also provide data restoration if such an event occurs in the future. If such a situation did occur, we then restore such data.
The availability of information is important but more critical are the rights to access such information and the ability to work with the information itself. Security involves the theft of critical data and access to data at the individual levels of management and work activities.
SOFTIP provides comprehensive service in the form of a physical Security Project, which minimises the potential risk of the loss or misuse of sensitive data while fully respecting all laws defined in existing legislation, in particular legislation covering personal data protection.
Currently no company exists that would have and use a single purpose information system containing all business critical data. Just the opposite, pressure is increasing on securing mutual and trouble-free communication between various technologies, applications and platforms to provide and ensure consistent and up-to-date data. Using our own experience, we are able to significantly speed up and simplify the process of creating connections between individual systems. This is how we save customers both time and money.
Optimization of IT Infrastructure
Maximizing the efficiency and utilization of individual IT tools and processes in a company is not a simple task. Companies that try and grapple with these challenges alone are frequently faced with significant investments in terms of money and time spent by internal employee on activities that are not a part of the company‘s core business. We have the specialists who have faced similar challenges many times in the past and who are able to ensure high quality services when configuring modern business IT infrastructure.
We design and implement an ideal scenario to enable the virtualization of the customer‘s IT infrastructure. This frees up funds that would otherwise be used to acquire, operate, administer and modernized hardware infrastructure. Instead the company gains a flexible hardware base that copies the need of the company as demands increase in terms of the number of clients, employees and performance.
We have our own training centre where we deliver:
SLA - Service Level Agreement
We can create long-term relationships with our customers by concluding service level agreements (SLA). These represent repeated services provided in the agreed quality and scope. From the perspective of the customer, a customised SLA may be considered an additional service with high added value connected to standard services.
Customer support centre
At http://cpz.softip.sk/ find our customers up to date information on used software products including the possibility of downloading a new version of the application software and the covering documents. They can also register a problem or question and track the status of their solutions. SOFTIP customers who complete the registration form are automatically Customer Support Centre customers.
We provide immediate consulting services over the phone at +421 48 4358 600 for all of the applications customers use. Knowing your license number is the primary prerequisite for ensuring successful communication.
Customers can simply dial 048 4358 700 to order service work from our professional consultants, including remote customer support services.
Remote customer support
Remote customer support allows to use all the consulting services in the shortest time possible via remote access.